Account Manager Service
HITEC Power Protection, Netherlands

As an Account Manager Service you pro-actively support our customers in the Europe, Middle East and Africa region by proposing different relevant services like: maintenance, spare parts, repairs, overhauls, upgrades and modifications that will help our customers to succeed in their mission.

• Act as a single point of contact for our customers with whom you build and maintain long term value based relation ships.
• Explore, identify and develop new opportunities to extend the scope of HITEC.
• Propose and sell various relevant services to our partners or customers.
• Negotiate, plan and coordinate the execution of the services with the customers.
• Coordinate with the relevant internal departments the estimated scope, technical and commercial feasibility, quality and progress.
• Support our partners with commercial activities and services : spare parts, shop overhauls, managing incidents.
• Discuss the progress and quality of the work with service Manager EMEA.
• Provide reliable financial forecasts to the business for your accounts.
• Visit your customers on a regular basis to strengthen te relationship and to uncover new opportunities for HITEC.
• Owns the process from offering to invoicing and reporting in the service team
• Coordinate the required support for the customer in case of technical issues, roll outs, etc.

Requirements

• Bachelor degree in Engineering (Mechanical/Electrical/Industrial Automation) or Commercial Economics with a strong proven acumen for engineering.
• Affinity with electrical systems, automation, combustion engines and rotating equipment.
• Familiar with power systems and/or UPS systems
• Fluent in English and Dutch, preferably with another foreign language uch as German or French
• Proficient with MS OFFICE and ISAH
• Able to communicate effectively at any level
• Able to work under pressure and deal with critical situations effectively
• You comunicate with the customers in order to coordinate, sell and negotiate operations.
• You communicate with the relevant (in-house) departments to discuss the estimated scope, technical and commercial feasibility, quality and progress.

· You discuss the progress and quality of the work performance with the Business Leader EMEA

Benefits

• Pension Plan
• Paid Time Off
• Training amp; Development

Job Rewards and Benefits