Consumer Experience Internship - World Leading Sportswear Brand
Gradfuel, Netherlands

This is a 6 month placement for university students who want experience in Consumer Experience.

Working within the Consumer Experience Management team, our Digital Visual Merchandising team primarily drive amp; execute our digital merchandising experience, ensuring we’re addressing and adapting our site amp; product presentation to the needs of our consumer base and in line with our wider business performance. Digital Merchandising can impact consumer behaviour, including factors that will drive interaction and conversion. Our goal is to evolve the experience so that when a consumer leaves our touch point, we not only meet their expectations, but we are exceeding them.

YOUR TASKS:

• Support in implementing an operational strategy for third-party tools to optimise the performance of the tools.
• Analyse the data that we get in through the different tools and contribute to translate it into actions.
• Contribute to driving operational stability, ensuring all platforms are working as expected, and driving resolution with relevant parties where needed.

• Support our day-to-day priorities and ensure the tools are playing a part in translating those priorities into consumer-facing experiences
• Collaborate with team members and stakeholders, collect feedback, and address it within the team.
• Assist with presentation preparation for internal and external team meetings

Requirements

• Student with a focus on Business, e-commerce, Sales, Marketing or similar
• Enrolled as a full-time student for the complete duration of the internship
• Or in the so-called gap year between Bachelor's and Master’s degree (gap year regulation only applicable to EU citizens due to working permit regulations)
• Understanding of eCommerce environment and practices
• Strong planning skills and ability to document processes
• Excellent time management and organisational skills balancing last-minute requests and regular work
• Entrepreneurial mindset. You should know how to balance brand position and drive business.
• Ability to quickly adapt to changing business processes and business partners
• Structured, organised and process-orientated, with an analytical mindset
• High resilience and solution-oriented attitude
• Team player who enjoys working in an international environment
• Very good communication and interpersonal skills
• Strong MS Office skills
• Fluent in English both verbally and written

Benefits

• World Leading Sports brand
• 6 month placement
• International offices!
• Extensive training!
• Very fun team

Job Rewards and Benefits