Application Consultant
Mambu, Netherlands

What you'll be working on:

• Work as part of a team to implement & support the Mambu platform with digital lenders, startups, microfinance organizations and new business units of traditional banks
• Gather business requirements (product settings, workflows, accounting rules, etc) from our customers and translate these into configuration and setup of the Mambu system
• Provide training to our customers on the Mambu platform and new feature releases
• Provide ongoing support and Q&A to existing customers and their users
• Be an active part of shaping Mambu's culture as a company

You need to have:

• Deep knowledge of consumer or business lending and deposits products and operations by having worked in the banking or FinTech industry
• A consultative mindset of listening, understanding and anticipating customer needs.
• Excellent written and verbal communication skills in English
• Enthusiasm and passion to work in a team or independently, handling conflict resolution, and time management as well as solving problems

It would be great if you also had:

• Experience working with banking systems
• Additional written or spoken languages beyond English
• Strong project and time management skills

Why Mambu?

• Mambuvians come from over 30 countries across 6 continents which makes our team diverse in perspective and ideas;
• With clients and offices around the world your work will influence change on a global level;
• Our culture is integral to our success and is built on trust, collaboration and a sense of ownership;
• Join a cohesive environment that lets you learn, grow and encourages you to challenge;
• Make no mistake we work hard but with perks ranging from 4 day working weeks in summer to team getaways and the obligatory snacks, we take care to enjoy life too;
• And of course, we offer competitive compensation and benefits structure.

Job Rewards and Benefits