About gorillas:
We are gorillas and on a mission to redefine convenience retail. With our ten minute grocery deliveries we are disrupting the supermarket space, one of the biggest markets still in the hands of traditional players. We are a rapidly growing startup and are currently building an outstanding team with skilled members across all domains and backgrounds. We focus on building a diverse and inclusive company culture and aim to become a global leader in on-demand retail. Come join us on this journey.
Overview
The Growth Manager will be responsible for the overall lead generation and acquisition process of riders. This role is responsible for managing the rider acquisition process and creating streamlined processes that can scale. The Growth Manager will partner with the planning and performance manager to ensure rider hiring and onboarding meet or exceed the needs of the business.
Your responsibilities:
- Manage the acquisition process and funnel for Riders including marketing funnels, lead generation
- Implement and streamline processes to remove bottlenecks in acquisition funnel
- Work with regional operations and warehouse leads to anticipate spikes in demand, and implement plans to ensure sufficient, on-demand Rider supply
- Innovate and execute on unique, out-of-the-box, yet, data driven decisions for strategies for Rider acquisition
- Research and analyze financial and operational metrics and drive improvements aligning with the long range financial plan
- Understanding, explaining, and promoting the value and unique benefits of partnering with Gorillas over similar platforms
Requirements
Your profile:
- 4+ years of growth management experience or other high volume independent contractor acquisition experience, and/or high-growth start-up experience is necessary.
- Knowledge of how to build marketing funnels that generate a strong pipeline of leads.
- Demonstrated ability to manage multiple projects/tasks at once and prioritize effectively
- Comfortable building structure and process into unstructured environments
- Strong communication and organization skills
- Strong customer service and vendor relationship building skills
- Ability to shift between high-level strategy and hands-on execution
- Experience collaborating with direct and cross-departmental teams
- Ability to thrive in fast growing, fast paced environment, which requires partnering with the team while completing tasks
- Professional level English communication
Benefits
What we offer:
- Steep learning curve from day one
- Great opportunity to build something you are proud of: we are growing fast, which means that the opportunities at Gorillas are virtually limitless.
- An awesome team spirit and an exciting workplace with a dynamic and international environment.
- Transparent company culture with flat hierarchies and a high career growth trajectory at Gorillas
Disclaimer:
Gorillas is an equal opportunity employer, which means we do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation , gender identity or expression. We celebrate diversity and are committed to creating an inclusive environment for all employees.