Head of Community
Ankr, Netherlands

ABOUT ANKR

Ankr provides Web3 infrastructure for easy, accessible and affordable deployment of blockchain nodes, API’s, decentralized staking infrastructure and Layer 2 scaling solutions, designed to lower the entry barrier for everyday people, enterprises, and developers to contribute to blockchain ecosystems. Check us out at https://www.ankr.com/

Ankr was founded in 2017 in Berkeley, California. Its founding team and headquarters are based in San Francisco. Ankr’s distributed team of 50+ people operates from offices in San Francisco, Shanghai, Moscow, and Amsterdam.

What you will do:

• Build and manage a team of community managers across the globe
• Train community managers on best practices of social engagement and community management
• Create an effective engagement strategy
• Increase the brand awareness and community engagement
• Listen, gather and share community's feedback and opinions with the team
• Provide actionable reports and recommendations
• Respond to user questions, comments and concerns in a timely manner
• Enforce strict community rules, identify and remove bots

Requirements

• Proven experience in social engagement and building crypto communities
• Proven record of prior experience with people management
• Lives and breathes the cryptocurrency and DeFi spaces
• Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter)
• Ability to identify and track relevant community and growth marketing metrics
• Excellent verbal communication and writing skills

Job Rewards and Benefits