About Gorillas
We are Gorillas and on a mission to redefine convenience retail. With our ten minute grocery deliveries we are disrupting the supermarket space, one of the biggest markets still in the hands of traditional players. We are a rapidly growing startup and are currently building an outstanding team with skilled members across all domains and backgrounds. We focus on building a diverse and inclusive company culture and aim to become a global leader in on-demand retail.
About the Gorillas Rider Ops team
At Gorillas, we enable customers all over Europe to experience a radically different way of grocery shopping. As a member of the Rider Ops Supply team you will help us to optimize our lead generation and riders acquisition process. We work alongside our rider crew to make sure they are set up to succeed and are performing their best. We run a highly complex technological operation across clients, platforms and countries. You will be among the first ones to join and therefore be able to shape our teams roadmap as well as our culture. You will be able to thrive in a work environment focused on personal growth as well as team development and experience a hyper-growth startup environment.
About this position
We are looking for a growth-savvy analyst to help us unlock the true potential of our second most important asset after our people: Our data! You will use your analytical mind to push all aspects of the business forward, glean insights from our data sources and drive performance. The role sits within the Business Intelligence amp; operations teams and will involve working closely with our data scientists, the broader rider team stakeholders as well as all other operational departments to define their needs and translate them into actionable insights and reports.
Your responsibilities
- Identify the most impactful ways to use data and analytics to drive insights, make decision making and improve our lead generation and rider acquisition processes.
- Ensuring all stakeholders within the team and business have access to relevant reporting in clear dashboards using a variety of tools
- Presenting analytical findings to senior stakeholders
- Perform deep-dive analysis and optimize our rider funnel conversion, touch points conversion, rider acquisition tactics and lead generation processes
- Optimise our riders onboarding processes on the basis of data inputs
- Suggest and implement new growth tactics
Requirements
What you need to be successful
Background
- Ideally, 1-2 years of experience in growth analytics or growth marketing
- Individuals with 1-2 years of experience in business intelligence, business analytics, data engineering or similar roles are strongly encouraged to apply as long as they are familiar with growth analytics/marketing tactics and KPIs
- Experience working in a fast-paced environment, balancing multiple responsibilities and projects
- Experience acquiring data from various sources (APIs, data warehouses, scraping)
- Experience dissecting complex, quantitative business problems and delivering actionable solutions
- Experience communicating and presenting information to a range of stakeholders
Skills
- Excellent ability to construct dashboards and derive insights from large data-sets using various tools (e.g. Tableau, Looker)
- Experience with big data tools, data warehousing concepts and ETL pipelines (a plus)
- Experience writing complex SQL queries
- Extensive knowledge of Excel
Traits
- A love for learning and love of helping others to learn and grow
- A passion for building a diverse and inclusive environment
- A sense of independence and an ability to establish structures or processes to adapt to a constantly evolving domain and environment
- A passion for tech with very close collaboration with both technical and non-technical stakeholders
- You are resourceful, a self starter and have excellent communication skills
Benefits
- Interact with inspiring Family Members and grow faster than ever before.
- The incredibly steep learning curve from day one
- Great opportunity to build something you are proud of, we are growing super fast, which means that the opportunities at Gorillas are virtually limitless.
- An awesome team spirit and an exciting workplace with a dynamic and international environment.
- A transparent company culture with flat hierarchies and a high career growth trajectory at Gorillas.
Disclaimer
Gorillas is an equal opportunity employer, which means we do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientati