DEADLINE DATE: WEDNESDAY 4th AUGUST 2021
Requirement Title: Incident Coordinator
Equivalent NATO Grade: G10/54
IWC Work Location: Brunssum, NL
Full time on-site: Yes
Required Start Date: 01-SEP-2021
Total Scope of the request (hours): 900
Required Security Clearance: NATO Secret
- A Higher Secondary education and completed advanced vocational training leading to a professional qualification with 5 years post related and 2 years functional related experience.
- ITIL v3 Foundation (essential). ITILv3 Service Operations (essential).
- Previous staff experience at large HQ or MoD.
- Extensive experience in office Communication and Information Systems (CIS).
- High level of Organisational, coordination and communication skills required.
- Desirable
- PRINCE2 Foundation (desirable).
- Ability to adapt to constantly changing requirements.
- Proven success as an Operational team lead and mentor.
- Strong analytical, organization, multitasking and prioritisation skills.
- Technical leadership experience.
- Knowledge of NATO responsibilities and organization, including Allied Command Operations and Allied Command Transformation.
Requirements
Required Security Clearance: NATO Secret
- Have an oversight of theOperational process, assessment and prioritisation of all Incidents, service requests, problems and Authorized Service Interruptions (ASI's).
- Works directly, and is responsible to the Incident Manager for direction, guidance and supervision, including discipline management.
- Represents the OPSCEN on all DCIS coordination events
- Ensure DCIS provided toolsets are correctly incorporated in to the OPSCEN.
- Work on own initiative with limited supervision.
- Perform additional duties as required, or directed by Management.
Benefits
Required Security Clearance: NATO Secret