Technical Support Engineer (Netherlands) - Amsterdam
BreachLock, Netherlands
Job Description
BreachLock is looking for an Amsterdam based Technical Support Professional who is passionate about helping clients. Exposure towards Penetration Testing and knowledge with respect to network/tech support is required for this position. This is a remote position that involves client interaction using phone, email and online meetings.Who are we?
BreachLock is a remote first security startup that offers a unique SaaS platform delivering on-demand, continuous, and scalable security testing suitable for modern cloud and DevOps powered businesses. BreachLock is also World’s first full stack PTaaS powered by Certified Hackers and AI. We are a young and international startup with offices in Amsterdam, New York, London and New Delhi.
About the opportunity
Functions you will perform may include one or more of the following:
- Support BreachLock clients on email, phone or ZOOM in post sales phase
- Provide demo of various capabilities of the SaaS platform
- Manage and support overall relationship with assigned clients
- Act as a trusted advisor to each assigned client
- Act as a bridge between BreachLock Pen Testing team and clients
- Help manage client esclations
Some of our achievements include:
- Featured in Gartner HypeCycleas top 8 PTaaS Vendor Globally
- One of the fastest-growing SaaS companies in Cyber Security.
- HOT 150 Cybersecurity companies 2021 - Cybersecurity Ventures.
- Cyber Security Innovator for Analysis and Testing category 2019 SC Magazine.
- Top 10 Vulnerability Management Solution for 2019 Enterprise Security Magazine.
- Most promising Cyber Security startup 2019 CIO Review.
- Cyber Security Innovator for the year 2019 Mirror Review.
- Top 10 Vulnerability Assessment vendor in Gartner Peerinsight
Requirements
What we are looking for:
- You are based in Amsterdam City Area and can work without additional sponsorship/VISA.
- Have track record in information technology with exposure cyber security
- You are familiar with supporting clients on generic technologies such as SaaS applications or have knowledge on technologies such as networking
- You have a passion for learning about new technologies
- Attended training related to Cyber Security is a big plus
- Experience in pen testing related projects or certifications related to Cybersecurity is a big plus
Benefits
- Opportunity to join and grow in a passionate, rapidly expanding industry
- Competitive compensation
- Ability to work remotely
- Equity plan possibilities based on performance
- Flexible work hours
- You will be working alongside international experts
- Strong career prospects in an early-stage startup