Head of Product
Sentinels, Netherlands
Job Description
Sentinels (Financial Risk amp; Compliance)
The financial ecosystem continues to face substantial change. Financial institutions are struggling to meet the requirements of regulators with current anti-money laundering solutions often failing to meet their needs. At the root of financial crime are felonies involving drugs, human trafficking and terrorism.
At the same time, customers continue to raise their expectations, demanding minimal disruption and intrusion to their financial services experience while at the same time expecting zero losses and minimal risk to their assets.
But there is hope! Evolving technology, including AI and machine learning, promises to increase our ability to catch criminals. The Sentinels team builds cutting-edge software products to help financial institutions manage risk, meet challenging and expanding regulatory requirements, reduce false positives, enhance customer experience, and fight financial crime.
Following our acquisition by the Fenergo group earlier this year, Sentinels continues to work towards our goal of helping clients fight financial crime as part of a larger business. With new product integration and go-to-market opportunities now much closer than before, we are hugely excited by the opportunities to complement and amplify our businesses together.
Sentinels growth trajectory continues to strengthen. With the additional scale, global reach and depth of investment that Fenergo brings, we can look ahead with greater confidence and real purpose.
Head of Product
The Sentinels Head of Product is a key leadership position in our product team for both our internal and external stakeholders. In this role, you will work with multiple squads on discovery and delivery, to plan, scope and bring to market software to solve significant compliance challenges.
A strong voice on our leadership team, HoPs are involved in decisions regarding crucial client relationships, product performance and development with a critical focus on results this is an outcome-oriented role. In addition, HoPs are directly involved in our teams' resourcing, recruitment and performance management, with the independence and authority to build and manage key teams.
You will line manage product owners who, together with our engineering teams and other specialist roles (e.g. Designers), discover, define and develop new platform capabilities and product features as part of our continued work to expand and improve our Financial Crime SaaS platform.
To achieve this, you will need to work closely with all team members to prioritize features and the backlog, schedule releases, and plan and coordinate sprints. You should be able to identify and consider user needs in a commercial context, identifying and assessing the business value and implications on cross-functional teams of planned product releases.
You are part of the Sentinels Product team and report to the CPO at Sentinels. We organize teams based on outcome and assign each squad a clear mission and objectives; our HoPs are trusted to act like the CEO of your squads and are both fully empowered and responsible for the results achieved.
Requirements
Responsibilities
- Understand the market and our client’s strategy, operations, workflows and business processes
- Evaluate opportunities and determine what gets built and delivered to customers
- Owns the product vision and roadmap for your area. Maintain a clear view to guide future development and innovation alongside our wider platform direction
- Work with users to analyse needs and align product roadmap to strategic goals through discovery sessions
- Turn product roadmap into use cases, epics, stories, and prioritised backlogs for the engineering teams
- Track against KPIs and metrics that the product creates through outcomes (accuracy, workload, usage, other value metrics) so that product decisions are data-driven
- Be an ambassador for the product internally and externally and act as the primary contact for queries related to the product. Represents team in front of stakeholders, clients or users
A typical week
Product discovery (20%)
Meet users, gather and analyse data, and talk with industry experts to understand the problem deeply; Refine product outcomes.
Organise discovery workshops with the squad; brainstorm ideas that could meet defined outcomes.
Define MVP or prototype to gather evidence on the value and usability of product development ideas; you use various tools: user interviews, usability tests, and data analysis.
Analyse results from your experiments, feed them into the backlog
Product delivery (50%)
Organise backlog refinement sessions with designers and developers of the squad</