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User Support Specialist
Uni Systems, Netherlands

Experience

1 Year

Salary

0 - 0

Job Type

Job Shift

Job Category

Traveling

Career Level

Telecommute

Qualification

As mentioned in job details

Total Vacancies

1 Job

Posted on

Oct 19, 2022

Last Date

Nov 19, 2022

Location(s)

Job Description

Providing first and second level ICT support for all users, including during stand-by duty;

Installing, upgrading, maintaining and decommissioning hardware and software;

Troubleshooting ICT-related technical problems;

Contributing to the regular ICT maintenance that takes place in the evenings and on weekends;

Testing new versions, releases and patches for hardware and software and providing recommendations on their implementation at Eurojust;

Assisting in the process of ordering of new IT equipment and initiating ICT-related purchases;

Performing asset management tasks, such as gathering and keeping detailed hardware and software inventory information.

Requirements

University Degree is desirable but not mandatory;
Experience with Microsoft Enterprise Software;
Experience operating a Service Desk in an office environment (not a call center);
Very good level of English (B2 or higher) is mandatory.