Warehouse operative - Customer Faced
Huboo, Netherlands
Job Description
We are hiring!!! Calling for all the extraordinary warehouse operatives out there for this fantastic opportunity.
How would you like to support Huboo's branch in Veldhoven? We are an award-winning Technology company providing fulfilment for eCommerce sellers!! This will fast track your career progression as you will be the initial members of our new branch!! As we grow as a business, we want you to professionally grow with us!! These are exciting times for us and if this sounds like what you are looking for then read on for some more details.
As you can imagine being a customer faced warehouse operative at Huboo is key so... Are you hard-working? Devoted? Organised? A bit of a Sherlock Holmes? If you tick all these boxes, you might be the one we are looking for.
P.S: Dutch is not required
What are you going to do?
This is no ordinary online retail role dealing with customers! We are looking for a driven individual to take on the task of supporting our clients and making their businesses the best they can be.
Key responsibilities of a customer faced warehouse operative include:
- Building strong client relationships and taking ownership of specific clients.
- Always provide an excellent client service.
- Booking new products in and making sure your client’s merchandise and business is running smoothly.
- Showing excellent attention to detail always to ensure your clients orders are correct.
- Processing all customers orders and making sure they are packed and sent out on time and in line with the client’s brand guidelines.
- Working with autonomy and accountability ensuring you make the right decisions for clients and communicate this positively.
- You will be working either on the day or late shift: 4 days on/4 days off from 9:00 - 19.30 or 12:00-22.30
Requirements
What are we expecting from you?
Due to the nature of the role of a customer faced warehouse operative, it is essential that you can think on your own, are organised, and willing to take on some responsibility.
We would also like to hear from you if you meet the following criteria:
- You should be able to speak and write in English.
- Having customer service experience, is a plus!
- Commitment to always work hard and give 100%.
- Able to work on your own and as a part of a friendly team
- A curious thinker, problem solver with a creative edge!
- The ability to build strong relationships, listen and understand your colleagues and clients
- You will need to be forward thinking; we do not want someone who will settle for the status quo, new ideas are certainly encouraged!
Benefits
What do offer for a customer faced Warehouse Operative?
- We work on a 4 days on/4 days off shift pattern
- Salary from 12.00 euros/hour
- An excellent working environment in our newly built warehouse in Veldhoven
- 24 days paid holiday
- Contribution towards your physical health subscription
- Share options within the company
- Travel allowance
- Opportunities for personal development, growth within the company and exposure to a variety of challenges
- Casual dress code
- Company social events - paid to party events
Huboo skill and our Values applicable for our warehouse operative - customer based
Integrity: Fairness is really important at Huboo. We speak with clarity, honesty, frankness and transparency to our customers, to our partners and to our colleagues. We do what we say we will.
Ambition: We make bold decisions with a focus on growing the business and striving to be leaders in our field. We show up to be our best for our customers and each other. We all share in the success of Huboo.
Focus: We are wholeheartedly committed to our mission and our customers. We aren’t robots but human beings with a single-minded determination to deliver to exceptional standards.
Solidarity: Our business only works because of the strong relationships we build with those around us. We are friendly, approachable and human in everything we do. We are one team, we work together to build the business and support our customers.
About us:
Huboo is an Ecommerce fulfilment company, maybe you don’t know what this means or maybe you know and you think is not an exciting business, in the first case don’t worry, we’ll explain you everything you need to know, in the second case you could not be more wrong!
Founded in 2017, Huboo was created by e-commerce sellers for e-commerce sellers. Martin Bysh (CEO) and Paul Dodd (CTO) found that the demands and struggles