Job Description
Do you have hands-on experience troubleshooting a printer or setting up video conferences? Are you customer-oriented? Do you enjoy finding creative solutions to problems and would like to learn more about the start up scene of Rotterdam? If so, read on!
CIC is looking for a part-time, entry-level Community Associate to join our team. This is a great opportunity for natural ‘can-do’ individuals who have previous customer service experience and who enjoy working in a fast-paced environment.
ABOUT CIC amp; CIC ROTTERDAMCIC is a global leader in building and operating innovation communities. Founded in 1999 in Cambridge, MA, CIC is one of the first companies to offer flexible office space and coworking options, providing a platform for the world’s most impactful entrepreneurs to innovate better and faster. We invite you to explore all our openings and learn more about our teams here.
CIC Rotterdam officially opened its doors in September of 2016 and manages approximately 11.000 m2. in the historic and iconic Groot Handelsgebouw in Rotterdam’s Central Business District. Downtown Rotterdam is just a 25 minute high-speed train ride from one of the world’s largest airports, Schiphol, and is a 40 minute train ride from Amsterdam.
Learn more about us here.
YOUR DAY-TO-DAY WORKYou will join our community team, which is composed of several full-time and part-time employees. The team works together to satisfy the day-to-day needs of our clients and ensure that the physical space is functional and organized. Some work will be independent while at other times it will require collaboration with other members of the CIC staff.
Potential responsibilities will include:• Assisting with setup of event spaces.• Hanging up wall shelves and whiteboards.• Assembling and moving furniture between offices and basic cleaning of vacant spaces like vacuuming or dusting.• Upkeeping of conference rooms, phone booths, copy centers, and other shared areas.• Changing toner and troubleshooting printers/copiers.• Daily restocking of assorted snacks and beverages, and maintaining kitchen space to look neat and presentable to clients and guests.• Maintaining and organizing storage inventories such as copy paper, kitchen snacks, and other daily supplies.• Assisting with mail and package processing.• Building strong professional relationships with clients in the community.• Assisting the Community Team with other office tasks, as needed and schedule permitting.
ABOUT YOUOverall, we like to employ service-minded people who are reliable, clever, and able to work independently. It’s not expected that you’ll know everything that we do on day one. What’s important is that you are a bright person, interested in what we’re doing, and willing to learn.
More specifically, as our ideal candidate, you are:• Self-motivated with the desire to learn all aspects of our business from the ground up.• Detail oriented and organized with solid time management skills.• Personable and naturally enjoy helping others.• Able to take ownership over tasks and follow them through to completion.• A true team player with the capacity to foster and maintain positive working relationships with clients, colleagues, building management, and vendors.• Comfortable working with everyone, treating everyone as an equal.• A person who can bring a fresh perspective and new ideas to everything.• Able to communicate professionally, both verbally and in writing.
YOU HAVE• At least one year of experience working in a fast-paced environment.• A natural interest for helping/supporting others.• An interest in a long-term role - we are a growing company, and we like to hire people who can grow with us over the years.• The ability to legally work in the Netherlands. CIC is unable to sponsor visas for this role at this time.• Fluency in English and proficiency in Dutch is strongly preferred, or having a strong interest in learning.
OUR OFFER• Starting compensation 2,528 monthly gross based on full time employment, excluding holiday allowance, as a part-time employee you are expected to work 28 h / weekly.• Working hours from 7 AM to 6 PM. There are two shifts: morning (7 AM - 2 PM) and afternoon (the exact hours will be defined, but it will last no longer than until 6PM).• Laptop as your working tool.• Regular evaluation of your work, and salary raises based on performance.
ATTRACTIONS OF THE JOBIn addition to helping our clients achieve great things, we work to ensure that our employees are healthy and supported. Some of the benefits of being here include:
• Fun people in a dynamic space. We pride ourselves on finding driven and bright collaborators who are eager to lend their own unique skills to the team, as well as to our inspiring clientele. The number one reason CIC’ers say they like working here is because of their colleagues!• Personal gr
Job Specification